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Virtual Assistance
Sharla's Web will relieve the stress of your increasing workflow
Sharla’s Web Development and Virtual Assistance can save you time and money while providing you with fifteen years of administrative and customer service experience in the legal, local government and information technology industries.
What is a Virtual Assistant (VA)?
VAs are independent business people with skills and qualifications needed by other businesses who can handle a range of administrative or technical services as required.
Barriers previously imposed by distance between the person needing the service and the service provider have been removed by technology.
Australian VAs are popular for clients based in Europe as the time difference and cost differential means the work can be done less expensively and while you sleep.
As a Virtual Assistant, I will produce your work on my own equipment from my own office while Skype and video cam will allow us to meet and work face to face using the computer.
Services include:
- Legal Documentation - Wills, Debt Recovery, Correspondence etc
- Local Government Reports, Minutes and Agendas etc
- General Office and Administrative assistance including medical transcription
- Website Maintenance and Development inculding redesign
Legal Virtual Assistance
The cost-effectiveness of having a Virtual Assistant is the greatest advantage for lawyers and solicitors. There are no human resource costs involved as my clients generally pay per hour and only for work requested with no overheads to be paid as I work from my own office.
My legal, administrative and customer service experience will enable sole practitioners to have an assistant without the responsibility of an employment contract while larger firms are able to outsource their excess work to someone who is highly skilled.
Some benefits of using my services are:
- I only charge for the time actually spent on your projects and can be used only when needed.
- I understand the need to provide your business with a high standard of service
- I cover my own costs for office space, insurance, holiday and sick pay etc.
- I provide my own equipment needed to perform the work reducing your costs for equipment and training
- Means of compensation is negotiable. I am happy to work on a retainer basis for a fixed number of hours per month if preferred
- I can provide different services on varying hourly rates depending on the nature of the work required.
- I have 7 years experience as a personal assistant for a number of solicitors in a medium sized firm working on Debt Collection, Family Law, Criminal Law, Wills and Probate, Conveyancing and Third Party Property Damage.
- Skype and video cam will allow us to meet and work face to face using the computer.
- I will transcribe the recording of meetings, client interviews and other documentation in the form of digital dictation sent by .wav or MP3 files, written drafts or by shorthand over the telephone and webcam.
Retain the core functions of your business in-house with the high performing staff members you already have and consider using my services for everything else.
An established VA relationship will give you more consistent full-time, part-time, temporary or supplementary help and reduce the high cost of hiring and instructing short-term and temporary staffing solutions.
Work assigned to a Virtual Assistant can help both you and your in-office legal assistant to handle your work load variables with ultimate flexibility. You can burn a CD or email your models and precedents as a reference source. Dictation on audio files can be on CD or emailed in a .wav or MP3 format.
Local Government Virtual Assistance
When your Personal Assistant or other staff are on leave, Sharla’s Web will save you time, money and training for temporary employee hires.
I have a total of 13 years administrative and customer service experience in NSW Local Government and hold Certificate III under the Australian College of Legal Education and Training (Governance & Administration).
Sharla’s Web can provide:
- High quality executive secretarial services and administrative support to local government Councils.
- Preparation and collation of Council Business Papers and associated documents.
- Typing of Minutes, Letters, Reports, Memorandums
- Transcription from recorded dictation in .wav or MP3 format, written draft or shorthand over the telephone or web cam.
- Face to face meeting and working via Skype and web cam.
General Virtual Office Assistance
Sharla’s Web can relieve you of all the routine administrative work that turns your focus away from your core business by offering a comprehensive range of administrative and web services to individuals and businesses who need fast and reliable office support without the expense and hassle of hiring part-time or temporary staff.
Word processing, document formatting, mail outs, Powerpoint presentations, spreadsheets, databases, invoicing and web site design or maintenance are all easily outsourced.
Some general office services Sharla’s Web can deal with are:
- Desktop publishing: brochures, flyers, newsletters, e-books and menus
- Secretarial and administrative tasks (including legal and local government)
- Editing and proof reading books, manuals, presentations, and documents
- Help Documentation including Microsoft Compiled HTML Help for software programs
- Typing of student thesis and reports or assignments.
- Web site design, development and maintenance
Some benefits of using my general office services are:
- Continuity of service and accountability from someone with a vested interest in your success
- Use my services only when you need to and pay only for time spent on the job
- Flexible working hours if you need a job completed overnight or on weekends and public holidays.
- No need to pay for advertising, temp agency fees, overtime rates, sick leave, holidays, superannuation, etc.
- I supply my own office and equipment
- Service is professional, efficient and reliable
- Tax deductible as a business expense
- Can be available outside of normal office hours
- Exploit time differences – if you are based in Europe or the United States, I can work on your documents while you sleep!
Pricing
Hourly rates start at AUD$45 depending on the complexity of the project, your business requirements and needs. Contact Sharla’s Web for a free, no obligation estimate which will be provided before the commencement of any project.
Disbursements will be added to the account.
Discounts are available to charities, non-profit organizations and students.